Privacy Policy

Last Updated: August 2025

PromovaEventMarketing (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and safeguard information when you visit our website www.promova-marketing.com or use our services.

1. Information We Collect

We may collect:

  • Personal details you provide via contact forms (name, email, company).

  • Payment and billing details processed securely through Stripe.

  • Technical data such as IP address, browser type, and analytics information (e.g. via cookies or Google Analytics).

2. How We Use Your Data

We use collected information to:

  • Respond to inquiries and deliver our services.

  • Process payments and send invoices.

  • Improve website performance and customer experience.

  • Comply with legal or regulatory obligations.

3. Stripe Payments

All online payments are handled by Stripe Inc. Stripe processes your payment data according to its own Privacy Policy.

We do not store or have access to full credit-card information.

4. Data Retention

We keep your data only as long as necessary to fulfill the purposes described here or as required by law.

5. Data Protection

We use secure SSL encryption and industry-standard measures to protect your data from unauthorized access or disclosure.

6. Your Rights (GDPR)

If you are located in the European Union, you have the right to:

  • Access, correct, or delete your personal data.

  • Object to processing or request data portability.

    Requests can be sent to info@promova-marketing.com.

7. Third-Party Links

Our website may include links to external sites. We are not responsible for their privacy practices or content.

8. Contact

For questions about this Privacy Policy, please contact:

Email: info@promova-marketing.com


Refund Policy

Last updated: November 2025

We value transparency and fairness in every project.

1. General Policy

Payments made to PromovaEventMarketing are considered final once the project has begun.

Due to the customized nature of our web-design, SEO, and event-management services, we cannot offer refunds after work has started.

2. Before Project Start

If you request cancellation before any design or preparation work begins, a partial refund may be issued minus administrative fees.

3. Payment Processing

All transactions are handled securely via Stripe.

By submitting a payment, you agree to this Refund Policy and to Stripe’s Terms of Service.

4. Contact for Refund Requests

Please send refund-related questions to info@promova-marketing.com.

We aim to respond within 3–5 business days.